POLICIES:

– AS AN INDEPENDENT BRAND, REFUNDS WILL BE CONSIDERED AS A LAST OPTION SINCE THIS HARMLESS OUR PRODUCTION FLOW.

– WE OFFER TO EXCHANGE YOUR ITEM IN PERFECT CONDITION FOR ANY OTHER ITEM WITHIN THE SAME VALUE.

– SALE ITEMS (including those purchased with a discount code) ARE NOT ELIGIBLE FOR RETURN/REFUND.

– SIZE RETURNS MUST BE WITHIN 14 DAYS FROM THE DELIVERY DATE.

– WE DO NOT PROVIDE RETURN LABELS, THE RETURN IS THE CUSTOMER’S RESPONSIBILITY AND THE ITEM IS ONLY REFUNDED ONCE IT IS RETURNED TO US AND IT IS CHECKED THAT IT IS IN PERFECT CONDITION.

– INTERNATIONAL RETURNS:

CUSTOMS FEES / IMPORT TAXES ARE THE CUSTOMER’S RESPONSIBILITY.

– WE ADVISE PROVIDING A TRACKING CODE.

– WE HAVE THE RIGHT TO REFUSE A RETURN IF WE BELIEVE IT IS NOT IN ACCEPTABLE CONDITION.

– ORDERS MUST BE ADDRESSED TO OUR ADDRESS, PLEASE CONSULT.

– IF THE MONEY FOR A PURCHASE IS RETURNED, THE SHIPPING FEE WILL NOT BE REFUNDED.

– IF ORDERS ARE CONSIDERED LOST THEY WILL NOT BE REFUNDED.

– DEFECTIVE ITEMS MUST BE DECLARED WITHIN A PERIOD OF 10 DAYS AFTER RECEIVING THE ITEM, OTHERWISE IT WILL NOT BE CONSIDERED FOR AN EXCHANGE.

– WE ARE NOT RESPONSIBLE FOR DAMAGED ITEMS IF WASHING INSTRUCTIONS ARE NOT FOLLOWED.

– ORDERS ALREADY PAID WONT BE CANCELED  AFTER PURCHASE.

– SHIPPING, SHIPPING AND DELIVERY TIMES ARE TIED TO THE POLICIES OF THE COMPANIES WE WORK WITH.